Privacy policy

Last updated 3 October 2026

This policy explains how CarHawk (operated by Platinum Digital Enterprise Pty Ltd, ABN 57 676 841 357) handles personal information, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect

Account details: name, email address, business name, phone number and postcode.
Your settings: alert filters, saved searches, watched cars and notes.
Billing records. Card details are collected and stored by Stripe; we never see or store your full card number.
Usage data such as when alerts are delivered and opened, and device details needed to send push notifications.

How we use it

To run the service: match listings to your filters, send alerts and emails, and work out distances from your postcode.
To bill you and keep records we are required to keep.
To prevent fraud and abuse, and to improve CarHawk.

We do not sell your personal information.

Who we share it with

Service providers that help us run CarHawk — payment processing (Stripe), hosting and databases, email delivery and, when you run one, PPSR search providers — only to the extent needed to provide the service. Some providers store data outside Australia; we choose providers with appropriate security.

Listing data

CarHawk analyses publicly advertised vehicle listings. We show our analysis and link to the original advertisement; seller contact happens on the original platform.

Access, correction and deletion